Acceptable Use Policy

Last updated: 21 August 2026

This policy sits alongside our Terms of Service and explains, in plain language, what you may not do with AxoVPN.

Not allowed

• Spam. Sending unsolicited bulk email of any kind. Outbound SMTP is blocked on our servers.
• Copyright infringement. Unauthorised distribution of copyrighted material, including via peer-to-peer file sharing.
• Attacks on other systems. Port scanning, brute-force attempts, denial-of-service traffic, or any unauthorised access to a system you do not own.
• Fraud. Credential stuffing, carding, phishing, or operating scam infrastructure.
• Illegal content. Anything unlawful where you are located, and in all cases material involving the exploitation of minors.
• Resale. Sharing or reselling your account credentials to other people.

Fair use

Plans are for personal use by one person. Accounts exceeding 400 GB in a calendar month may have their speed reduced for the remainder of that month. We do not disconnect you and we do not charge overage.

How we enforce this

Every account has its own credentials, so we can suspend a single account without affecting anyone else. Serious violations result in immediate termination without refund. We do not monitor your traffic to look for violations — we act on complaints and on server-level signals such as blocked outbound ports.

Questions

If you are unsure whether something is allowed, ask first: support@axovpn.com